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Client Information Center
This page offers information to ensure a smoother and more informed healthcare experience.

  • Appointments and Cancellations Policy
    Late Cancellation and No-Show Fee is $100. Late cancellations and no-shows will be subject to the fee stated above. This policy is necessary because a time commitment is made to you and is held exclusively for you when an appointment is scheduled.By schedu...
  • Avoiding Late Cancellation and No-Show Fee
    We understand that life can be unpredictable and there may be various reasons for not being able to attend a session or needing to cancel late. We offer two options to avoid the late cancellation and no-show fee:If you are cancelling because you cannot g...
  • Office Hours and Observed Holidays
    Office HoursOur regular office hours are Monday through Friday 9:00 am to 5:00 pm.If You Have a Telehealth Appointment After 5 PM, please check your email or text messages by 3 PM to ensure you have the link to your session. Our office staff is unavailable...
  • How to Register for Client Portal
    Upon scheduling an appointment with Aram Counseling and Wellness Center, you will receive an email from our office prompting you to create your account. The subject of the email is "Patient Portal Account Notification".The content of the email is...
  • How to Upload Insurance Cards and Identification
    Go to Aram Counseling and Wellness Center website and select Client Portal. Login to the Client Portal.From Desktop ComputerFrom your desktop computer, select “Upload Documents” from the menu. Upload pictures of your ID and primary insurance card. If you h...
  • How to Complete Consent and Intake Forms
    Go to Aram Counseling and Wellness Center website and select Client Portal. Login to the Client Portal. From Desktop ComputerIf you are using your desktop computer, you can find the link to the Forms on top of the page. The number on the Forms menu indica...
  • Accepted Form of Payments
    At Aram Counseling and Wellness Center, we strive to make your experience with us as seamless as possible, including when it comes to payments. For your convenience, we accept all major credit cards.Credit Card on File Policy:To ensure a smooth billing pro...
  • Prescriptions
    Your prescreption will be sent to the pharmacy on file electronically.If you need to speak with your nurse practitioner between visits, please allow up to 24 hours for your non-urgent calls to be returned.
  • Concerns
    If you have any concerns regarding any aspect of your visit, please call and ask to speak with the office manager. You can also email your concern to

We accept the following insurance plans
We'd love to tell you more

Financial circumstances should never get in the way of quality health care. For that reason, we want to work with you to get the treatment you need.

Call us anytime to discuss alternative payment options.

We accept these carriers*:

  • Aetna
  • Amerigroup
  • CareFirst Blue Cross Blue Shield
  • Anthem Blue Cross Blue Shield
  • United Healthcare Medicaid
  • Anthem Healthkeeper Plus Medicaid
  • UnitedHealthcare
  • Optum
  • Optima
  • GEHA
  • United Healthcare Shared Services
  • VA Community Care Network

* Not all providers within our practice are in-network with the carriers listed above. Please call the office to ensure your preferred provider accepts your plan.

If your insurance is not listed, we will diligently verify your out-of-network benefits to ensure you receive the care you need.”


We're here to help!
We’re a no-judgment zone, so feel free to come to us with any questions or concerns.